1 - Bookings

Bookings can be made on our website until the day before the date you want to enjoy the tour. If you wish to book on the same day of enjoyment, you can do so by email: info@tuktukproject.es or by phone calling: +34 682 896 960. En el caso de encontrar nuestro vehículo libre, circulando por la ciudad, tendrá la opción de páralo y consultar directamente con nuestro guía. Para su mayor comodidad y mejor planificación, recomendamos reservar con antelación. ¡Feliz Tuk Tour!

The cancellation must be made at least 24 hours before the scheduled time of the tour. It must be requested by email or by phone. No amount will be refunded in case the cancellation is made after this time.

2 - Payment

The payment will be always done in cash, debit or credit card.

No, it is not necessary to print any document. You just have to show the identification document used to make the reservation to the driver, as well as the booking number you receive after making it..

We do not charge any additional fee other than the indicated price per tour. If you want to access any museum or similar, you will have to pay the corresponding entrance fee at the sight.

To know about our special service conditions and tours for large groups, contact us at contacto@tuktukproject.es and tell us exactly what idea you have in mind. We will do our best to make it true!

3 - Preparation

There is nothing strictly needed, although we recommend to bring comfortable clothes suitable for the weather expected on the day of the tour, a bottle of water, and of course, don’t forget your camera!

4- Meteorology

Yes, as long as weather conditions do not cause any risk for your safety or the driver’s. We like to offer adventure, and our Tuk Tuks adapt to any climate thanks to its removable sides. In case of any weather adversity, you will receive a notice the day before you booked for.

5 - CHILDREN AND BABIES

Yes, every passenger travelling in our TukTuk will occupy their own seat, regardless of their age.

Our vehicles are certified to travel with 4 passengers plus 1 driver. Each of them with its own safety belt.

Yes, of course. Babies will be able to travel with us in a safe way as long as they use their own baby seat. The regulation is the same as any car.